Store and Shop Leader

7 days ago


Kingston upon Thames, Greater London, United Kingdom C2 Recruitment Ltd Full time
Job Description

This role offers an exciting opportunity to lead two thriving charity shops in Kingston upon Thames. As a seasoned retail professional, you will be responsible for driving commercial success, leading a team, and delivering exceptional customer service.

Key Responsibilities
  • Develop and implement effective strategies to drive sales growth and improve customer satisfaction.
  • Lead a team of sales staff and volunteers, providing coaching and guidance to ensure exceptional customer service and commercial performance.
  • Manage stock levels, maintain high standards of presentation, and utilise sales data to inform business decisions.
Requirements
  • Proven experience in retail management, with a track record of driving sales growth and improving customer satisfaction.
  • Strong leadership and communication skills, with the ability to inspire and motivate staff and volunteers.
  • Excellent knowledge of visual merchandising, stock management, and sales data analysis.
  • Ability to work effectively in a fast-paced environment, prioritising tasks and managing multiple projects simultaneously.
Compensation and Benefits
  • Competitive salary c£35,000 per annum.
  • 27 days' annual leave, plus recognised public holidays.
  • Training support and development opportunities.
  • Employee Assistance Programme - promoting staff wellbeing.
  • Access to blue light card discount.
  • Access to Pension Scheme.


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