Technical Customer Support Professional
4 days ago
Job Overview
The Redline Group Ltd is seeking a Technical Customer Support Professional to join our team in Hastings, East Sussex.
In this role, you will be responsible for providing technical support to customers across various scientific imaging applications, collaborating with cross-functional teams to develop and implement sales strategies, identifying and resolving customer issues through prompt and effective communication, and maintaining accurate records of customer interactions and product inquiries.
Responsibilities
- Provide technical support to customers across various scientific imaging applications.
- Collaborate with cross-functional teams to develop and implement sales strategies.
- Identify and resolve customer issues through prompt and effective communication.
- Maintain accurate records of customer interactions and product inquiries.
Requirements
To be successful in this role, you will need a Bachelor's degree in a relevant field, such as physics, engineering, or computer science, and a minimum 2 years of experience in sales support or a related field.
You will also need strong technical knowledge of scientific imaging systems and applications, as well as excellent communication and interpersonal skills.
What We Offer
The salary for this role is £45,000 - £60,000 per annum, depending on experience. In addition, you will have the opportunity to work with a dynamic and innovative company, contribute to its growth and success, and develop your skills and expertise in a fast-paced environment.
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