Support Specialist

5 days ago


Saint Helier, United Kingdom Clarivate Full time
Job Summary

We are seeking a highly skilled and experienced Trademark Customer Support Administrator to join our team at Clarivate. As a key member of our Global Renewal Team, you will be responsible for providing exceptional customer support and ensuring the smooth processing of renewal-related activities.

Key Responsibilities
  • Process return documentation from customers and forward it to agents in a timely manner.
  • Allocate renewal-related documents (post and emails) to the correct touch points efficiently.
  • Work closely with the Global Renewal Team to support ad-hoc customer requests and projects.
Requirements
  • Ability to speak and understand English fluently.
  • CV Required.
  • Strong keyboard skills.


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