Customer Service Representative
4 weeks ago
About the Role
Page Personnel is seeking an accomplished Customer Service Assistant to join our team in Hull. As a Customer Service Assistant, you will be responsible for providing exceptional support to clients, ensuring their queries are addressed promptly and efficiently.
Key Responsibilities
- Deliver outstanding customer service, responding to client inquiries in a professional and courteous manner.
- Work collaboratively with colleagues to ensure seamless service delivery and meet service level agreements.
- Liaise with external parties, including financial organizations, to resolve client issues.
- Develop and maintain a comprehensive knowledge of the company's services and products.
Requirements
- Previous customer service experience, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills, with a strong telephone manner.
- Ability to work independently and as part of a team, prioritizing tasks and managing multiple queries.
- Strong problem-solving skills, with a focus on delivering customer satisfaction.
What We Offer
- A competitive salary of £22,500, with monthly bonuses.
- A reputable business within the legal industry, based in Hull's central location.
- Full training and development opportunities, with a focus on career progression.
- A hybrid working arrangement, with access to on-site facilities.
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