Customer Service Representative

4 weeks ago


Hull, United Kingdom Page Personnel Full time

About the Role

Page Personnel is seeking an accomplished Customer Service Assistant to join our team in Hull. As a Customer Service Assistant, you will be responsible for providing exceptional support to clients, ensuring their queries are addressed promptly and efficiently.

Key Responsibilities

  • Deliver outstanding customer service, responding to client inquiries in a professional and courteous manner.
  • Work collaboratively with colleagues to ensure seamless service delivery and meet service level agreements.
  • Liaise with external parties, including financial organizations, to resolve client issues.
  • Develop and maintain a comprehensive knowledge of the company's services and products.

Requirements

  • Previous customer service experience, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills, with a strong telephone manner.
  • Ability to work independently and as part of a team, prioritizing tasks and managing multiple queries.
  • Strong problem-solving skills, with a focus on delivering customer satisfaction.

What We Offer

  • A competitive salary of £22,500, with monthly bonuses.
  • A reputable business within the legal industry, based in Hull's central location.
  • Full training and development opportunities, with a focus on career progression.
  • A hybrid working arrangement, with access to on-site facilities.


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