Team Leader

4 weeks ago


London, Greater London, United Kingdom Southern Co-op Full time

Team Leader


Southern Co-op is seeking a skilled Team Leader to drive success in our retail stores. This role requires a motivated individual to lead and develop a team of colleagues, focusing on customer satisfaction and business growth.


Key Responsibilities



  • Support the Store Manager in motivating and engaging the team, promoting a positive work environment and excellent customer service.
  • Participate in all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, and Home Delivery Services.
  • Develop and implement strategies to enhance customer experience, driving sales growth and customer loyalty.
  • Contribute to the operational management of the store, ensuring a safe, legal, and high-performing business, with overall responsibility in the absence of the Store Manager.
  • Be a role model and lead the team to work together to provide an exceptional customer experience for our customers.
  • Ensure continued and sustainable growth in our business through leading and developing people.

Why Southern Co-op?


Southern Co-op offers a unique opportunity for professional growth and development, with a range of benefits, including colleague discounts, annual leave, healthcare plans, and more. We are committed to supporting our colleagues in achieving their career goals.


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