Senior Client Manager

1 month ago


Nottingham, Nottingham, United Kingdom Liz Earle Beauty Co. Full time
About the Role

The B-Hive is an in-house creative agency that brings to life the creative needs of some of the most recognizable brands in the beauty industry. We combine the capability of an external creative and production team with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company.

Key Responsibilities:
  • As the account lead, you will be the main contact for clients on your account, responsible for ensuring both yourself and your supporting team are delivering integrated campaigns.
  • Ensure client briefs are clear and align to business objectives, with the confidence to challenge and develop them with the client.
  • Partner with other creative and production agencies on delivery, working as one team and maintaining good communication and collaboration at all levels.
  • Manage the finance process, staying on top of tracking scope, estimating, and project budgets with your team.
  • Manage multiple campaign deadlines, ensuring issues, risks, or challenges are communicated and upholding the agency standards of ensuring great work is delivered.
  • Take the lead in client meetings, presentations, and signoffs both virtual and in-person.
  • Be the delivery expert for your account, ensuring you're pushing for opportunities and continuously proposing solutions with a positive, can-do attitude.
  • Proactively improve processes for your area and in line with other account leads within B-Hive.
  • Support the Head of Client Services in areas of growth and be able to confidently communicate the agency's offering.
  • Actively contribute to Client Services and agency culture by leading by example, mentorship, and nurturing wider innovation, creativity, and fun.
About No7 Beauty Company

No7 Beauty Company is made up of five iconic brands - No7, Liz Earle, Soap & Glory, Botanics, and Sleek MakeUP. We believe in creating the best in beauty for everyone, innovating with a passion for challenging perceptions with ground-breaking products, proven results, and positive impact. We have built a reputation on scientific innovation, while being environmentally sustainable and socially responsible. We are an equal opportunity employer, empowering our team members to be their authentic selves as we share a culture where diversity, equity, and inclusion are at the centre of everything we do.

Our Benefits
  • Retirement Savings Plan
  • Enhanced maternity/paternity/adoption leave pay
  • Discretionary annual bonus
  • Generous discount on our own brands and partner businesses
  • Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes, and much more.

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