Workshop Services Coordinator
2 weeks ago
Salary
The estimated salary for this role is £55,000 - £65,000 per annum, depending on experience.
Job Description:
As a Workshop Controller, you will be responsible for managing and coordinating the workflow of our vehicle technicians and apprentices, ensuring that targets and business objectives are met. You will work closely with the Service Manager to deliver high levels of productivity and an excellent standard of first-time repairs. The successful candidate will have previous experience in the automotive industry, including workshop control or technician roles, and possess strong organizational and communication skills.
Key responsibilities include:
- Managing and coaching a team of vehicle technicians and apprentices;
- Scheduling work to meet customer needs, taking into account workshop targets, job complexity, and part availability;
- Accurately recording technician time and writing technical reports and recommendations;
- Maintaining compliance with company, DVSA, health and safety, and manufacturer policies;
- Collaborating with the Service Manager to drive business growth and improvement initiatives.
Requirements:
To succeed in this role, you will need:
- A proven track record in workshop management or a related field;
- Excellent communication and leadership skills;
- Strong problem-solving and analytical abilities;
- Familiarity with automotive industry standards and regulations;
- A passion for delivering exceptional customer experiences and driving business success.
Benefits:
- Competitive salary and benefits package;
- Opportunities for career development and progression;
- Ongoing training and support to enhance your skills and knowledge;
- A collaborative and dynamic work environment;
- Access to exclusive employee discounts and perks.
Arnold Clark Group Values:
At Arnold Clark, we value our employees and communities, nurturing talent and encouraging ambition. We are passionate about people who take pride in their work and strive for excellence. If you share these values and are committed to delivering exceptional results, we would love to hear from you.
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