Internal Account Professional

5 days ago


Chester, Cheshire, United Kingdom Crest Plus Full time
Internal Account Manager Job Description

We are seeking a highly skilled and motivated Internal Account Manager to join our team at Crest Plus. As an Internal Account Manager, you will be responsible for delivering exceptional service to our agency partners and consultants, always striving to exceed expectations.

  • Main Responsibilities:
  • Manage all inbound queries promptly and efficiently, allocated agency support agencies effectively, and within agreed SLA's.
  • Handle and assist enquiries from owners and directors, to consultants and staff at resource level.
  • Assist account managers with administrative tasks for key accounts, ensuring smooth operations.
  • Cover for account managers' inboxes during their absence, ensuring continuity of service.
  • Complete all the audit requests, KID documents and other paperwork accurately and promptly.
  • Serve as the main resource for all inbound team calls.

Key Skills and Experience:

  • Mandatory recruitment background.
  • Ability to manage the working day and prioritize tasks effectively.
  • Excellent communication skills, both verbal and written.
  • Strong organizational skills and attention to detail.
  • Proactive mindset by taking the initiative to solve problems and showing a commitment to continuous improvement.

Benefits:

  • Commission pay.
  • 25 days holidays plus bank holidays.
  • Monthly company performance-related bonus.
  • Private medical insurance.
  • Health & wellbeing program.
  • Enhanced Maternity/Paternity Pay.
  • Quarterly Social and team-building activities.
  • Free on-site parking.
  • Company pension.
  • Cycle-to-work scheme.

This is a fantastic opportunity for a motivated and experienced recruitment professional to join our team and make a real impact at Crest Plus. If you are passionate about delivering exceptional service and have a strong background in recruitment, we encourage you to apply for this exciting role.



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