Dynamic Patient Journey Coordinator
6 days ago
We are seeking a skilled and organized individual to support the planning of patient journeys in our Stevenage Control Room.
About the RoleThis dynamic thinker will play a crucial role in effectively planning patient journeys to and from home or healthcare settings using our Cleric system against set key performance indicators.
The ideal candidate will have experience in the SPLA role and possess excellent organization and communication skills.
Responsibilities include:
- Planning transport for future dates to ensure patients are returned home as quickly as possible.
- Working on a shift basis covering a range of shifts between 0600 and 2200 hours, 7 days a week.
EEAST provides 24/7 urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk, and Cambridgeshire.
We value diversity and welcome applications from under-represented groups.
Person SpecificationThe successful candidate will have:
- A minimum of Grade C in English and Math, or equivalent experience.
- Experience in the SPLA role.
Skills and Qualifications:
- Excellent organizational and communication skills.
- Ability to prioritize workload and manage resources efficiently.
Knowledge Requirements:
- Familiarity with Geographic areas.
- Understanding of PTS (Patient Transport Service).
- Knowledge of GRS (Geographic Reference System) and Cleric System.
The estimated salary for this role is £25,000-£35,000 per annum, depending on experience.
BenefitsAs an NHS employee, you will be entitled to various benefits, including pension scheme, health insurance, and flexible working arrangements.
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