Housing Operations Specialist

1 day ago


Birmingham, Birmingham, United Kingdom PropertyWeek4Jobs Full time
Sutton Coldfield Residential Position

We are seeking a skilled professional to fill the role of Residential Living Expert in our Sutton Coldfield office. This exciting opportunity comes with a salary of £21,002.80 per annum and includes rent-free accommodation as part of the live-in arrangement.

Key Responsibilities
  • Develop and maintain a strong presence within the development/office, ensuring our residents meet the necessary standards.
  • Perform routine checks to guarantee the building's safety and security, record-keeping, and data protection.
  • Manage all work assignments, issuing instructions, supervising contractors, tracking progress, and verifying project completion.
  • Establish and facilitate the growth of a Residents Association, collaborating with them to enhance resident satisfaction and promote a sense of community through organized social events.
  • Build relationships with residents' family members, local authorities, and partners like Retirement Homesearch.
  • Act swiftly and effectively in emergency situations.
  • Support property sales, welcome new residents, and assist them in settling into their new home.
  • Promote collaboration among peer teams, attending regular meetings for guidance and support.
  • Excellent communication skills are vital for resolving issues and complaints efficiently.
  • Ability to work with Microsoft Office applications and adapt to new systems is essential.


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