Duty Manager
3 weeks ago
Role Overview:
As a Duty Manager at SSP Group, you will be responsible for delivering an exceptional customer experience in a fast-paced retail environment. You will lead a team of colleagues to ensure a clean, safe, and welcoming environment for customers.
Key Responsibilities:
- Engage with customers to understand their needs and preferences.
- Lead a team to ensure smooth and efficient operations.
- Collaborate with colleagues to resolve customer complaints and issues.
- Ensure compliance with company policies and procedures.
Why Work with Us:
At SSP Group, we value our employees and offer a range of benefits, including:
- Free meal while on shifts.
- Employee discounts on various SSP brands and franchises.
- Flexible scheduling to accommodate various lifestyles.
- Continuous growth opportunities through training and development programs.
Requirements:
To be successful in this role, you will need:
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment.
- Knowledge of food and beverage operations.
- Experience in a customer-facing role.
What We Offer:
As a Duty Manager at SSP Group, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment.
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