Fintech Operations Specialist

3 weeks ago


London, Greater London, United Kingdom Allica Bank Full time

Allica Bank, the UK's fastest growing company, is seeking a highly skilled Fintech Operations Specialist to support its smooth service delivery and effective issue management.

Key Responsibilities:
  • Collaborate with operational teams and product specialists to ensure successful launches of key product propositions.
  • Resolve technical customer support queries, identify root causes, and implement changes to prevent reoccurrence.
  • Analyze application databases and logs to investigate production issues and provide recommendations for resolution.
  • Manage vendor relationships to resolve outages and application issues.

Estimated Salary: £68,000 - £78,000 per annum

This role requires strong analytical and problem-solving skills, proficiency in SQL, and excellent team collaboration skills. Experience working in payments or savings products as a business or technical analyst is also necessary.



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