Equine Veterinary Support Coordinator
2 days ago
We are seeking a dedicated and customer-focused individual to join our team as an Equine Veterinary Receptionist. This role is ideal for someone who enjoys working in a fast-paced environment and providing excellent service to clients and their pets.
Key Responsibilities- Liaise with clients and clinical staff to provide exceptional customer care.
- Meet and greet clients and pets, ensuring a warm and welcoming experience.
- Book appointments and manage the diary, ensuring efficient use of time.
- Handle telephone and email enquiries, responding promptly and professionally.
- Take payment for services and products, maintaining accurate records.
- Manage cash and end-of-day banking, maintaining security and integrity.
The successful candidate will work Monday 8 am – 6:30 pm, Wednesday 1 pm – 6:30 pm, Thursday 8 am – 6:30 pm, and Friday 8 am – 6:30 pm, with every other Saturday morning 8:30 am – 12:30 pm. A half-hour unpaid lunch break is provided on full days. Opportunities for overtime are available.
Benefits- A competitive salary of £25,000 - £30,000 per annum, depending on experience.
- 6.6 weeks annual leave, plus additional leave for your birthday.
- Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental, and surrogacy pay.
- Cycle to work scheme and initiatives focused on employee wellbeing.
- Non-accidental injury support and learning and development opportunities via the IVC Evidensia Academy.
- Pawsome Benefits reward gateway giving discounts and cashback with hundreds of retailers.
- Pension scheme and discounted staff pet care.
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