Healthcare Support Worker

1 month ago


Stevenage, Hertfordshire, United Kingdom Prometheus Safe and Secure Full time

About the Role

We are seeking an experienced Health Care Assistant to join our team at Prometheus Safe and Secure. As a Health Care Assistant, you will play a vital role in providing high-quality patient care and supporting our qualified nursing staff in safely transferring patients and providing care across various business areas.

Main Responsibilities

  • Assist the Operations Manager/RMN/Rota Manager in ensuring all staff follow agreed policies and procedures.
  • Maintain a safe working environment.
  • Adhere to company guidelines for checking vehicles and equipment before the journey commences.
  • Highlight and report any issues and stock replacements to the RMN/Clinical Logistic Manager or Operations Manager.
  • Take charge and lead the staffing team when transferring an informal patient.
  • Take all possible precautions to safeguard the welfare and safety of staff, patients, and the public by implementing all policies and procedures relating to security.
  • The post holder ensures they contribute and work towards the company's aims and objectives.
  • Attend all relevant training, meetings, and reviews.
  • Ensure accurate and timely records that comply with company policy and report any issues as appropriate.
  • Communicate with patients, both Prometheus staff and staff at collection and delivery addresses, and actively listen to establish an understanding of the patient's needs.

Requirements

  • Excellent written and communication skills.
  • Strong attention to detail and focus on accuracy.
  • Proactive and positive self-starter.
  • Excellent teamwork skills.
  • Well-organised with good time management skills.
  • Valid Enhanced DBS.
  • Currently working in a compliance-focused role.
  • Full UK Driving Licence.
  • Right to work in the UK.

About Us

Prometheus Safe and Secure is a specialist operator in the mental health sector, providing a 24/7 rapid response service to more than 40 NHS Trusts, ICB, and private hospitals across the UK. We specialise in securing transportation and therapeutic observational care for people with various mental health needs and provide a premium service with rapid response times, highly trained and compassionate staff, and prestige vehicles that offer a safe and comfortable environment.

Person Specification

  • Demonstrate excellent English language and communication skills, both written and verbal.
  • UK 3-year working employment history.
  • Previous experience working as a Health Care Assistant in primary care and in mental health.
  • Act honestly and with integrity, and demonstrate a caring and patient-centered approach.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and focus on accuracy.


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