Asset Service Senior Professional

1 day ago


Wrexham, Wrexham, United Kingdom DTCC Full time

The DTCC team is looking for a skilled Asset Service Senior Analyst to join their Entitlements Services team. This role involves handling internal and external customer requests related to access control to DTCC/ITP applications.

As an Entitlements Services Senior Analyst, you will take ownership of requests received via CRM queues and through web form input. You will handle client requests in accordance with established processes and procedures, complete required tasks to create, modify or delete client and user profiles for all DTCC services, and respond to client requests within predefined internal Operational targets.

You will also recognize high priority situations and take appropriate escalation action following predefined criteria. To be successful in this role, you should have a minimum of 2 years of related experience, adhere to established rules and procedures when performing work, take personal accountability to drive work forward, present information clearly in writing and orally in small and larger group settings, and be willing to constructively challenge others on established views and contribute new ideas/alternative approaches.

The salary range for this position is £25,000-£27,000 per annum, plus a bonus, comprehensive health and life insurance, pension, paid time off, and other benefits. The company offers a flexible/hybrid model of 3 days onsite and 2 days remote.



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