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2 months ago
About The Graduate Project
The Graduate Project is a prominent global leader in education and career development, renowned for their innovative approaches and advanced technologies across both academic and professional markets. Their flagship brand epitomises excellence, consistently setting new standards for quality within the industry.
Role Overview:
The Graduate Project is seeking a Store Manager for their flagship store in a major city. The role focuses on driving sales, achieving profit goals, and delivering outstanding customer service. The successful candidate will lead the team, collaborate with marketing on product promotions, and connect with the local community.
Key Responsibilities:
- Drive store sales and profitability. Implement strategic initiatives in collaboration with the marketing team.
- Inspire and manage the team, conduct meetings, and provide development opportunities.
- Forecast stock needs, manage inventory, and conduct annual audits to minimise loss.
- Manage costs, ensure compliance, and create team schedules.
- Collect customer data in compliance with GDPR for marketing insights.
- Work with marketing to design store layouts and execute promotions.
- Build relationships within the local community.
Candidate Requirements:
- Minimum 3-5 years' experience managing retail stores.
- Proven leadership skills with the ability to motivate a team.
- Strong communication skills and the ability to build relationships with stakeholders.
- Good time management and problem-solving skills.
- Passion for delivering exceptional customer service.
- Experience in the education or career development industry.
- Fluency in English and another language is beneficial.
- Build connections with local businesses to promote our products through various channels.
Qualifications:
- Minimum 3-5 years of retail management experience.
- Flexibility to work weekends.
- Proven leadership skills.
- Strong communication and relationship-building abilities.
- Effective time management and problem-solving skills.
- Passion for customer service and the brand.
