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Customer Service Representative

2 months ago


Cleethorpes, North East Lincolnshire, United Kingdom AF Blakemore & Son Ltd Full time

About the Role:

We are seeking a highly motivated and customer-focused Customer Team Member to join our team at SPAR Taylors Avenue, Cleethorpes. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities:

  • Customer Service:
  • Greet customers in a friendly and welcoming manner, answering their queries and assisting them in finding the products they need.
  • Process customer purchases efficiently and accurately, maintaining a positive and friendly service.
  • Upsell selected products to customers and highlight multi-buy offers to ensure maximum sales.
  • Store Operations:
  • Work stock, checking deliveries, stocking shelves, and maintaining a clean and organized sales floor.
  • Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, and promotional displays.

What We Offer:

  • Excellent benefits package, including holiday, maternity, and paternity leave and pay in excess of statutory entitlements.
  • Develop your skills and capability in a highly supportive and multi-diverse culture.
  • Outstanding training and development opportunities.
  • Generous staff discount in all our SPAR stores (excluding alcohol and cigarettes).
  • Paid breaks and free tea and coffee.
  • Early access to your pay through 'EarlyPay'.
  • 24/7 access to your payslips and rotas via HR/Payroll portal.
  • Wellbeing support, including emotional support, counselling, legal, and financial advice.
  • Company pension scheme and NEST pension scheme.
  • Company life insurance and long service awards.

About Us:

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK, with a turnover of £1.3 billion and over 7,000 employees. We are a forward-thinking family-owned business with a rich history dating back to 1917.