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Customer Service Representative
2 months ago
About the Role:
We are seeking a highly motivated and customer-focused Customer Team Member to join our team at SPAR Taylors Avenue, Cleethorpes. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities:
- Customer Service:
- Greet customers in a friendly and welcoming manner, answering their queries and assisting them in finding the products they need.
- Process customer purchases efficiently and accurately, maintaining a positive and friendly service.
- Upsell selected products to customers and highlight multi-buy offers to ensure maximum sales.
- Store Operations:
- Work stock, checking deliveries, stocking shelves, and maintaining a clean and organized sales floor.
- Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, and promotional displays.
What We Offer:
- Excellent benefits package, including holiday, maternity, and paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding training and development opportunities.
- Generous staff discount in all our SPAR stores (excluding alcohol and cigarettes).
- Paid breaks and free tea and coffee.
- Early access to your pay through 'EarlyPay'.
- 24/7 access to your payslips and rotas via HR/Payroll portal.
- Wellbeing support, including emotional support, counselling, legal, and financial advice.
- Company pension scheme and NEST pension scheme.
- Company life insurance and long service awards.
About Us:
A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK, with a turnover of £1.3 billion and over 7,000 employees. We are a forward-thinking family-owned business with a rich history dating back to 1917.
