Central Operations Director

4 weeks ago

London, Greater London, United Kingdom Selfridges Full time

Job Title: Central Operations Manager

About the Role:

We are seeking a highly skilled Central Operations Manager to join our team at Selfridges. As a key member of our operations team, you will play a critical role in driving operational efficiencies and improvements across our business.

Key Responsibilities:

  • Lead the Central Operations team in identifying and implementing process improvements to drive operational efficiencies and effectiveness.
  • Develop and implement strategic plans to improve store operations, including process mapping, training, and communication.
  • Manage a team of Central Operations Managers, providing guidance and support to ensure successful project delivery.
  • Liaise with Channel Integration to provide support on process mapping and change management.
  • Collaborate with cross-functional teams to drive business change and improvement initiatives.
  • Agree and embed training and communication plans to ensure successful implementation of changes.

About You:

We are looking for a strategic thinker with excellent leadership and communication skills. You will have a strong background in retail operations, with experience in process improvement and change management. You will be able to simplify complex scenarios, build and deliver presentations to senior leaders, and influence stakeholders to drive business change.

What We Offer:

As a Central Operations Manager at Selfridges, you will have the opportunity to work with a talented team of professionals, driving business change and improvement initiatives. You will be rewarded with a competitive salary and benefits package, as well as opportunities for career development and growth.

Selfridges:

We are a leading luxury retailer, committed to delivering exceptional customer experiences and driving business excellence. We are passionate about our values of trust, respect, and excellence, and we are looking for like-minded individuals to join our team.

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