Claims Adjusters

Spotlightjobs is excited to work with a developing team of claims professionals.

We are looking for an experienced customer service advisor to join our customer claims team. Our ideal candidate has strong customer service skills and wants to develop a career in motor claims, with full training provided.

This role involves:

• Meeting or exceeding customer service level expectations
• Communicating effectively with policyholders about claim decisions and progress, reducing the number of inbound calls
• Working closely with other claims handlers to validate and settle claims fairly
• Maintaining accurate chronological records of all activity in file claim notes
• Managing diaries to reduce settlement time
• Endorsing and driving company values and behaviours

We are seeking someone who can:

• Work in a culture of openness, trust, and respect
• Demonstrate strong organisational skills and prioritise tasks effectively
• Fact find and analyse information to make accurate decisions
• Have attention to detail and excellent administration and processing skills

Estimated salary: £28,000 - £32,000 per annum.