Healthcare Support Worker
4 weeks ago
About the Role
We are seeking a motivated and patient-focused individual to join our team as a Healthcare Assistant in the Urology Directorate at the Norfolk and Norwich University Hospital.
As a Band 2 Health Care Assistant, you will work alongside Specialist Nurses, Senior Healthcare Assistants, and the Multi-Disciplinary Team to provide safe and person-centered care to patients, service users, and families in a range of care settings.
Main Responsibilities
- To provide and monitor a safe, person-centered care to a designated group of patients, service users, and families in a range of care settings under the direction of the specialist nurses, without direct supervision in line with an agreed plan of care.
- To support the Specialist Nurses by contributing to the delivery of care for this group of patients.
- To assist in the monitoring of conditions and health needs of patients on a continual basis in partnership with colleagues, families, and carers, referring to others for reassessment.
- To work under supervision of the Urology Specialist Nurses partaking in clinics on the unit as directed.
About Us
The Norfolk and Norwich University Hospital is a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
What We Offer
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Person Specification
Qualifications
Essential
- General education to GCSE level in Maths and English grade A-D (or equivalent)
Experience
Essential
- Experience of working with people/team
Skills
Essential
- Clear and effective reading and writing in the English language
- Understanding of the HCA role
Desirable
- Basic computer/IT skills
Attitude, aptitude
Essential
- Punctual, motivated, and committed
- Demonstrates understanding and commitment to Equality, Diversity, and Inclusion
- Effective role model, demonstrating NNUH's PRIDE values of People-focused, Respect, Integrity, Dedication, and Excellence
- Able to prioritise own workload and manage time effectively
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