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Logistics Coordinator

2 months ago

Hounslow, Greater London, United Kingdom Right Now Recruitment Full time
Logistics Coordinator (AOG) Job Description

Right Now Group is seeking an experienced Logistics Coordinator (AOG) to join their fast-paced customer service/operations team. The ideal candidate will have a strong track record in AOG operations and customer service, with a focus on time-critical shipments.

Key Responsibilities:
  • Manage and optimize operational processes to ensure efficient and timely delivery of time-critical, aircraft on ground (AOG) shipments.
  • Act as a primary point of contact for key client accounts, providing exceptional customer service and resolving operational challenges.
  • Refine and implement operational processes to enhance efficiency and reduce turnaround time.
  • Analyze data to identify trends and areas for improvement in the logistics process.
  • Communicate effectively with customers, providing real-time updates and addressing any enquiries and resolving any issues in a timely fashion.
Requirements:
  • Strong track record in AOG operations and customer service with a focus on time-critical shipments.
  • Highly analytical with excellent problem-solving ability.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in time-sensitive and highly pressured environments.
  • Excellent knowledge of Microsoft suite and logistics software.
Benefits:

Competitive salary up to £40,000 p/a, overtime, pension, and holiday package. 4on 4off shift pattern, 6:00AM - 6:00PM.