Customer Service Representative

5 days ago


South Cerney, Gloucestershire, United Kingdom Defence Full time
Job Overview

We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our Defence team. As a key member of our team, you will play a vital role in delivering exceptional customer experience and contributing to the success of our business.

Key Responsibilities:

  • Prepare and present high-quality food and beverages to our clients and customers
  • Maintain a clean and safe working environment, adhering to Food Handling & Hygiene standards
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional manner
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction
  • Comply with Health & Safety regulations and report any incidents or near misses

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Flexibility to work varied shifts, including weekends and bank holidays
  • Previous experience in a similar role, preferably in the food service industry
  • Basic knowledge of food safety and hygiene practices

About Defence:

Defence is a leading provider of food and support services to the Defence sector. We pride ourselves on delivering exceptional customer service and providing a safe and welcoming environment for our clients and customers.

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The opportunity to work with a leading provider of food and support services

How to Apply:

If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, please submit your application, including your CV and a cover letter, to [insert contact information].



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