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Lead Infrastructure Engineer for Mobile Services
2 months ago
We are seeking a highly skilled and experienced Lead Infrastructure Engineer to join our team at the Department for Work and Pensions. As a key member of our mobile services team, you will be responsible for leading the technical strategy and direction for our mobile services product, ensuring that it meets the needs of our users and delivers value for money.
Key Responsibilities- Lead the technical strategy and direction for our mobile services product, ensuring that it meets the needs of our users and delivers value for money.
- Develop and maintain technical designs and specifications for our mobile services product, ensuring that they are aligned with our business objectives and meet the needs of our users.
- Lead the development and implementation of our mobile services product, ensuring that it is delivered on time, within budget, and to the required quality standards.
- Work closely with our product team to ensure that our mobile services product meets the needs of our users and delivers value for money.
- Develop and maintain relationships with our suppliers and partners to ensure that we are getting the best value for money from our mobile services product.
- Lead the technical evaluation and selection of suppliers' products and services, ensuring that they meet our business needs and deliver value for money.
- Act as a major incident manager and escalation point for all service-related incidents, ensuring that they are resolved quickly and efficiently.
- Expertise in the design and implementation of enterprise mobility management software, preferably Workspace One and Intune.
- Significant depth and breadth of technical knowledge and experience across infrastructure services, including public cloud technologies, cloud hosting, container, and networking design patterns, tools, and best practices.
- Strong understanding of information security, infrastructure as a code, and continuous integration/continuous deployment.
- Technical authoring skills, particularly for the production of technical design and specification documents.
- Significant demonstrable experience of service management framework like ITIL in a large and complex IT Service Management landscape.
- Strong leadership skills to lead teams, foster collaboration, and make strategic decisions. Excellent communication skills to convey complex technical information to diverse stakeholders and align team efforts with business objectives.
We offer a competitive salary, a broad benefits package, and a range of opportunities for professional development and career progression. Our benefits package includes:
- Working patterns to support work-life balance, such as job sharing, term-time working, flexi-time, and compressed hours.
- Generous annual leave, at least 23 days on entry, increasing up to 30 days over time (pro rata for part-time employees), plus 9 days public and privilege leave.
- Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme, and an employee discount scheme.
- Health and wellbeing support, including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join a first-class programme of competitions, activities, and benefits for its members (subscription payable monthly).
- Family-friendly policies, including enhanced maternity and shared parental leave pay after 1 year's continuous service.
- Funded learning and development to support progress in your role and career, including industry-recognised qualifications and accreditations, coaching, mentoring, and talent development programmes.
- An inclusive and diverse environment with opportunities to join professional and interpersonal networks, including the Women's Network, National Race Network, National Disability Network (THRIVE), and many more.
