Account Management Advisor

3 months ago


Doncaster, Doncaster, United Kingdom beBee Professionals Full time £20,000 - £30,000

We are seeking an Account Management Advisor to join our team in Doncaster, UK. As a key member of our customer service team, you will provide exceptional support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Provide product and service information.
  • Resolve customer complaints and escalate when necessary.
  • Process customer orders and manage account information.
  • Keep records of customer interactions.

Requirements:

  • Previous customer service experience.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.


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