Area Manager
20 hours ago
Cooplands is seeking an experienced Area Manager to join our team in East Yorkshire. As an Area Manager, you will be responsible for the performance of our shops in your area, delivering outstanding results across customer, financial, people, and operational key performance indicators (KPIs).
Key Responsibilities:- Drive down waste and inefficiency, reviewing and adapting procedures to improve efficiency and maximize output, sharing best practices with colleagues.
- Focus on continuously driving sales performance by understanding strengths, weaknesses, opportunities, and threats both internally and externally.
- Identify trends requiring action within your profit and loss (P&L) statement, understanding the cause and developing suitable strategic plans.
- Monitor and manage labor percentages, budget hours, waste targets, and performance across shops, ensuring the right balance of product availability, customer service, and efficiency.
- Develop high-performing teams, identifying key skills gaps and putting development plans in place to address these and grow talent.
- Monitor financial processes and audit shops' invoicing, ordering, and banking, ensuring accuracy and compliance with company procedures.
- Ensure compliance with Cooplands policies and procedures, maintaining successful shop performance and the highest levels of food safety and hygiene.
- Audit stock control across shops, ensuring accuracy, identifying losses, and investigating concerns.
- Communicate promotional offers to teams, ensuring they have the necessary tools to manage successful promotions and maximize sales.
- Regularly visit shops to ensure they are compliant with agreed standards, running efficiently, and providing high levels of customer service, product availability, and presentation.
- Minimum 2 years of experience working in an area/field management role.
- Highly motivated and target-driven, with strong commercial skills, understanding the link between consistently high operational standards and results.
- Naturally thinks customer-first, appreciates the benefits of a strong brand, and is a strong advocate of 'One Cooplands.'
- Strong leadership and people management skills, confident to take the lead when required, and capable of being a coach and mentor.
- A team player who is comfortable leading by example and not afraid to 'get involved' to get the job done.
- A creative but clear thinker, calm under pressure, capable of juggling multiple tasks to deliver competing priorities.
- Solution-focused problem solver, addressing the cause as well as the effect.
- Analytical with a strong eye for detail, a proactive completer-finisher, and a clear communicator with strong interpersonal skills.
- Strong empathy and alignment with our vision, mission, and values, striving to deliver a positive, supportive, and inclusive environment.
- Strong track record of customer-facing experience within a retail or food-focused business, understanding the benefits and challenges within a small-format retail environment.
- Works collaboratively with central support functions, feeding back, supporting, and driving key initiatives.
- Car driver, comfortable traveling to multiple sites on a frequent basis.
- 33 days annual leave (including bank holidays), increasing by up to 5 more days with service.
- Company car.
- Staff discount at Cooplands and Asda.
- Company bonus scheme.
- Company sick pay.
- Life assurance.
- Recognition schemes.
- Employee Assistance Programme.
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