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Senior Portfolio Manager

1 month ago

London, Greater London, United Kingdom BACK MARKET Full time
Role Overview

As a Senior Portfolio Manager at Back Market, you will be responsible for managing a portfolio of high-profile Smartphone merchants based in the UK. This role requires a strong understanding of sales and quality performance on all European Back Market websites.

Key Responsibilities
  • Manage a portfolio of merchants based in the UK
  • Own sales and quality performance on all European Back Market websites
  • Lead business reviews with merchants to plan and manage strategic plans, visiting and auditing their structures
  • Contribute to the development of Back Market's business strategy through field feedback and experience
  • Lead cross-team projects to tailor solutions for merchants
  • Be proficient in leveraging data to track merchant performance and analyze trends, creating projections
  • Contribute to business growth by working cross-functionally within Back Market

Requirements
  • Bilingual English
  • 3-5 years of experience in related fields
  • Previous experience in e-commerce or fast-growing startups is preferred
  • Proven customer portfolio management skills
  • Proven project management experience with success in managing deadlines, customers, and schedules
  • SQL and/or Tableau experience is a plus, but readiness to learn analytics skills is a must
  • Confidence in business and technical conversations, with the ability to break down complex concepts for anyone to understand
  • Resourcefulness, scrappiness, and creativity, with a willingness to figure out and build new solutions

Why Join Us?
  • A meaningful job: you will help avoid thousands of tons of electronic waste and fight against planned obsolescence
  • A meaningful company: we became a mission-driven company in January, committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives
  • Be part of a worldwide growing company based in Europe, the USA, and Asia, facing great challenges and having the freedom to innovate and adopt new ideas
  • Work alongside passionate experts who will share their knowledge and help you develop and grow in your career
  • Grow your career with a flexible career path and a dedicated Learning & Development team
  • An attractive salary, equity, and a host of benefits, including lunch vouchers, health insurance, relocation packages, paid time off for activism, parental benefits, flexible hours, and more
  • A remote-friendly company with up to 3 days of remote work per week
  • One Loving Tribe: work in a fast-paced, open-minded, and friendly environment, with opportunities to participate in Employee Resource Groups and internal events