Service Delivery Expert

2 days ago


ChesterleStreet, Durham, United Kingdom IT Professional Services Limited Full time

**Job Description:** Service Delivery Expert

We are looking for a highly skilled Service Delivery Expert to join our team at ITPS Limited in Chester le Street, County Durham.

The successful candidate will be responsible for delivering exceptional customer service and technical support to external and internal customers. This includes fault diagnosis and resolution, providing regular ticket updates, and responding to emails promptly.

Key Requirements:

  • A strong understanding of computer hardware and software systems
  • An intermediate level of knowledge in computer hardware build and repair
  • An intermediate level of knowledge in installing operating systems and dealing with virus infected machines

Benefits:

  • Ongoing training and development opportunities
  • A competitive salary of £30,000 - £40,000 per annum
  • A hybrid working model that offers flexibility and work-life balance

About Us: ITPS Limited is a leading provider of IT services, dedicated to delivering exceptional customer experiences.



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