Alarm Operations Manager

4 weeks ago


Leeds, Leeds, United Kingdom Northern Powergrid Full time
Job Opportunity: Alarm Operations Manager

Northern Powergrid is seeking a skilled and experienced Alarm Operations Manager to oversee the operation of its Alarm Receiving Centre (ARC). The successful candidate will be responsible for ensuring the ARC is resourced to deliver exceptional service excellence, consistently meeting customer needs.

The ideal candidate will have a strong background in managing accredited ARCs, developing operating procedures, mentoring staff, and identifying performance issues. They must also possess excellent organisational and time management skills, with the ability to effectively use Microsoft Office software.

We are looking for someone who can provide situational awareness of security issues across the network, acting as the single point of contact for issue escalation. A full driving licence and National Security Vetting at SC level are essential requirements.

As Alarm Operations Manager, you will play a key role in developing working practices, defining the ARC's future development plan, and ensuring compliance with relevant legislation and industry standards.

The position offers a competitive salary between £42,000 and £45,000, with benefits including pension enrolment, 10% annual bonus, car provision, and 25 days' holiday (increasing with length of service).

To be considered for this exciting opportunity, please review the job requirements below:



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