Retail Account Manager

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom ELEMIS Full time
Job Title: Retail Account Manager

As a Retail Account Manager at ELEMIS, you will be responsible for leading a retail store team and driving the sales of Elemis treatments and products. Your exceptional leadership and communication skills will ensure the success of our retail account.

Key Responsibilities:
  • Manage a retail store team and ensure they are aware of their figures and targets.
  • Develop and execute promotional activities to drive sales and promote the Elemis brand.
  • Assess and collate weekly/monthly sales figures and analysis of business.
  • Ensure the team is well-presented and maintains the highest standards of cleanliness, hygiene, and presentation.
  • Provide excellent customer service and handle client complaints promptly.
Requirements:
  • NQV Level 2 in Beauty Therapy or equivalent qualification.
  • Good level and standard of UK/European education or equivalent.
  • Experience within a similar retail/store role and industry.
  • Experience supervising and managing a team.
  • Proven sales record.
  • Practical work experience in conducting treatments.
  • Good level of computer literacy in Microsoft Word and Excel.
  • Previous experience working with a professional brand.
What We Offer:
  • Generous Staff Discount on all your favourite ELEMIS products and spa treatments.
  • Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance, and more.
  • Generous Holiday Allowance, increasing with length of service.
  • Company Pension Scheme.
  • Bonus/Commission Scheme.
  • Healthcare Cash Plan (with Dental).
  • Private Medical Insurance.
  • Employee Assistance Programme for all Associates and their families.
  • Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards.

ELEMIS is a rapidly expanding global brand, available in over 45 countries. We are committed to sustainability and ensure all duties and actions contribute to our short and long-term sustainability goals. Join us in our mission to provide exceptional customer experiences and drive the success of our retail account.



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