Retail Store Operations Coordinator

5 days ago


Stafford, Staffordshire, United Kingdom Extra Space Storage Full time
Company Overview

At Extra Space Storage, we are the largest self-storage company in the United States by store count, with over 3,600 stores nationwide. Our team is committed to providing excellent customer service and a unique experience for our customers.

Compensation Package

The compensation package includes a competitive starting salary, with an estimated $45,000 per year, based on the location of the store. Additionally, you will have opportunities to earn a monthly bonus.

Job Description

We are seeking a reliable and skilled Retail Store Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of the store, including:

  • Providing excellent customer service
  • Maintaining facilities to ensure a clean and safe environment for customers and employees
  • Meeting sales goals through unit rentals, unit insurance, and moving supplies
  • Guiding new customers through rental processes and agreements
Requirements

To be successful in this role, you will need:

  • 1+ year of customer-facing employment experience
  • Strong computer skills
  • A current, valid driver's license with access to a reliable personal vehicle (except in NYC)
  • A high school diploma or GED equivalent
Benefits

We offer a range of benefits to support your well-being and career development, including:

  • A work/life balance that allows you to work 5 days a week and be off work by 6pm
  • Outstanding company culture with growth opportunities throughout the U.S.
  • Paid Time Off accrued throughout the year, increasing with years of service
  • Generous 401(k) match with Traditional and/or ROTH choices
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution


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