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Account Development Manager

2 months ago

Bradford, Bradford, United Kingdom Kings Security Full time
Job Summary

We are seeking a highly skilled and experienced Account Development Manager to join our team at Kings Security. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our clients, identifying new business opportunities, and driving revenue growth.

Key Responsibilities
  • Develop and implement annual account management and sales plans for each client within your portfolio, with clear objectives and key performance indicators.
  • Maintain regular contact and build strong relationships with key stakeholders within client organizations through visits and communications.
  • Keep detailed electronic records for each account, including sales plans, pricing details, contracts, product ranges, forecasts, and quarterly strategic client plans, and present updates to the Director of Group Solutions.
  • Ensure adherence to company processes and regulations, consistently updating them as needed.
  • Prepare and execute action plans in alignment with the company's code of ethics.
  • Collaborate with the Director of Group Solutions on contract negotiations.
  • Conduct weekly, monthly, and quarterly performance analyses and participate in monthly review meetings.
  • Maximize business potential by promoting cross-selling opportunities and driving growth in recurring revenue through networking and relationship building.
  • Provide support to the Director of Group Solutions and the bid department as needed.
  • Address and resolve final account queries upon contract completion, ensuring successful invoice payments and supporting the credit control team with any issues.
  • Deliver monthly performance and target reports to the Director of Group Solutions, covering sales KPIs, client review meetings, debtors, SLAs, and URN status (templates will be provided).
  • Coordinate with various departments to produce timely reports on deadlines, costs, and customer requirements.
  • Identify and resolve customer concerns promptly.
Requirements
  • Essential requirements:
    • Account development and building relationships
    • Being proficient
    • Being analytical
    • Being self-motivated, energetic, and positive
    • Excellent verbal and written skills
    • Excellent computer skills
    • Organized and good planning skills
    • Confident
    • Being credible, persuasive, and tenacious
    • Flexible and willing to travel
  • Desirable requirements:
    • Technical background
    • 3-year Account Management experience
What We Offer

As a valued member of our team, you will have the opportunity to work with a dynamic and growing company, with a strong focus on customer satisfaction and business growth. You will be part of a collaborative and supportive team environment, with opportunities for professional development and career advancement.