Store Team Supervisor

7 days ago


London, Greater London, United Kingdom Caffe Nero Crystal Palace Full time
About Our Shift Leader Role at Caffe Nero Crystal Palace

We're seeking a skilled and customer-focused Shift Leader to join our team at Caffe Nero Crystal Palace. As a key member of our store team, you will be responsible for leading by example, delivering exceptional customer service, and maintaining high standards of coffee and food quality.

In this role, you will work closely with our store managers and colleagues to achieve sales targets, maintain a clean and welcoming store environment, and provide outstanding customer experiences. If you have a passion for delivering exceptional customer service, working in a fast-paced environment, and developing your skills and knowledge, this could be the ideal role for you.

Key Responsibilities:

  • Deliver exceptional customer service, ensuring every customer has an outstanding experience.
  • Maintain high standards of coffee and food quality, adhering to our brand standards.
  • Collaborate with the store team to achieve sales targets and meet customer needs.
  • Support the store manager in maintaining a clean and welcoming store environment.

Benefits:

  • Competitive hourly rate: £10.52 per hour.
  • Opportunities for career development and progression within the company.
  • A fun and supportive work environment with a passionate team.
  • Unlimited free handmade drinks and up to 75% off food and packaged drinks when on shift.
  • 50% off all handmade drinks and 40% off everything else when off shift.
  • Recommend A Friend Scheme, offering up to £750 for successful referrals.
  • Length of service recognition and access to our benefits platform with hundreds of discounts, rewards, and offers.


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