Community Care Advocate
4 days ago
Are you a caring and dependable individual seeking a challenging and rewarding role? Look no further We are currently hiring a Housing Concierge to join our team in Stockton-on-Tees.
About the Role
- This is an excellent opportunity to make a real difference in the lives of vulnerable customers, providing them with the care and support they need to thrive.
- As a Housing Concierge, you will be responsible for managing the health and safety of the building, responding to emergencies, and maintaining a clean and organized living environment.
- You will also play a key role in building relationships with customers, listening to their concerns, and addressing their needs in a timely and professional manner.
- With a focus on customer satisfaction and well-being, you will work closely with our wider team to ensure that all customers receive the highest level of care and support.
Key Skills and Qualifications
- Excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds.
- Able to work independently, with minimal supervision, while maintaining open communication channels with the wider team.
- Basic computer skills and familiarity with technology, including CCTV monitoring and record-keeping.
- Willingness to undergo an Enhanced DBS check, which we will cover.
- Able to adapt to changing circumstances and priorities, with a flexible approach to working hours.
Salary and Benefits
- A competitive salary of £23,464 per year (£37.00 per hour), reflecting the importance of this role in supporting vulnerable customers.
- An attractive benefits package, including 34 days annual leave (increasing to 39 days) and opportunities for additional leave and time off.
- Access to health cash plans, saving up to £1,140 per annum, and discounts on groceries, holidays, and days out through our partner program.
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