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Care Assistant

2 months ago


Lymington, Hampshire, United Kingdom Colten Care Full time

About the Role

We are seeking an efficient and competent Administrator or Receptionist to join our team at Colten Care. As a key member of our care home team, you will provide administrative support to our care homes and home managers, ensuring that all tasks are completed in a friendly, efficient, professional, and timely manner.

Key Responsibilities

  • Provide administrative support to care homes and home managers
  • Carry out administration duties, including email and postal correspondence, handling telephone enquiries, client admission and occupancy records, financial management tasks, and basic recruitment administration
  • Be responsible for the front desk, meeting and greeting residents, relatives, and visitors with a warm welcome and providing the highest possible standard of customer care

What We Offer

  • Paid breaks
  • Excellent inductions, training, and 'on the job' support
  • Friendly team and great support network of internal professionals
  • Real career progression opportunities
  • Reward for recommending others to work for us
  • Annual pay review
  • Additional hours/overtime opportunities to suit your circumstances
  • Choice of hot or cold meals and drinks on duty
  • Free uniforms
  • Contributory pension scheme
  • Background checks at no cost to you

About You

You will be an efficient and competent Administrator or Receptionist with a proven track record in this line of work. You will have excellent customer service and communication skills and share our goal of delivering excellence in person-centred care. Your literacy and numeracy will be of a high standard, with a good working knowledge of Microsoft Office, including Excel spreadsheets. You will be flexible, approachable, well-organised, with the skill to prioritise and take appropriate action.

About Us

We are an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. Our focus is on keeping the resident at the heart of everything we do. We strive to be the best we can, which is why all 21 of our nursing homes are rated at least good and 7 are outstanding by the CQC, our national regulator.