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Senior Property Manager
1 month ago
Unlock Your Potential as a Senior Property Manager at haart Estate Agents in Cambridge
We are seeking a highly skilled and experienced Senior Property Manager to join our team in Cambridge. As a key member of our property management team, you will be responsible for managing a portfolio of properties, ensuring that they meet all regulatory health and safety standards, and providing exceptional customer service to our landlords and tenants.
Key Responsibilities:
- Manage a portfolio of properties, including booking and conducting property inspections, negotiating tenancy extensions and renewals, and coordinating with contractors to manage maintenance and repair issues.
- Ensure that properties meet all regulatory health and safety standards, and resolve any issues that may arise.
- Build and maintain strong relationships with landlords and tenants, providing exceptional customer service and resolving any issues that may arise.
- Process eviction requests, deposit returns, and rental arrears, and complete all check-in and check-out procedures, including full inventory reports.
- Manage complaints and resolve any issues that may arise, ensuring that our customers receive the highest level of service.
Requirements:
- A Full UK Driving Licence for a manual vehicle.
- Previous experience in a Property Manager role, or customer-facing and/or administrative roles if no prior property management history.
- Outstanding customer service skills, with the ability to build and maintain strong relationships with landlords and tenants.
- Good telephone manner and IT skills.
- Legal entitlement to live and work in the UK, and evidence of right to work in the form of a passport, birth certificate, proof of address, national insurance number, and drivers licence check.
What We Offer:
- A competitive basic salary of up to £27,500 per year, dependent on experience.
- Up to £5,400 in capped commission (in addition to basic salary).
- A further £2,725 uncapped commission target (in addition to basic salary).
- Minimum on-target earnings of £35,625 per year, dependent on experience.
- A company car.
- Full-time working hours: 08:30-18:00 (weekdays) and 09:00-17:00 (one in every four Saturday's, with a day-in-lieu).
- 24/7 access to our Employee Assistance Programme, providing support with mental health, legal issues, and more.
- Eye care.
- Up to £500 for each successful Employee Referral.
- 30 days' annual leave, including bank holidays.
- Company Pension Scheme.
Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for a challenging and rewarding career in property management, where you can use your skills and experience to make a real difference, then we want to hear from you.
