Retail and Automotive Team Lead
6 days ago
Our Client:
An established company is expanding its operations and requires a Customer Service and Parts Manager to lead their sales and support team. The successful candidate will have a strong background in customer service, with experience in team leadership or people management.
Key Responsibilities:
- Lead the sales and support team, providing guidance and development opportunities.
- Develop and implement effective customer service strategies to drive business growth.
- Manage trailer bookings for service and repair jobs, upselling service plans and parts when applicable.
- Maintain accurate stock levels of parts, ordering, auditing, and resolving any discrepancies.
- Raise invoices and collect payments from customers.
Requirements:
- Previous experience in a customer-facing role.
- Experience managing people.
- Excellent customer service skills and experience.
- A full driving license and willingness to tow trailers if needed.
Benefits:
- A competitive salary, estimated at £25,000-£30,000 per annum.
- A bonus payable on a monthly basis.
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