Customer Service Advisor
4 weeks ago
About the Role:
Pertemps Aylesbury is searching for a Customer Support Co-ordinator to join their team. This is an excellent opportunity for someone with exceptional customer service skills to work in a fast-paced environment.
Key Responsibilities:
- Work closely with existing clients to arrange annual servicing and certificates.
- Schedule service engineers and provide regular updates for next jobs.
- Monitor the service email inbox and respond to customer inquiries.
- Generate and send invoices to customers in a timely manner.
- Enhance overall customer satisfaction by resolving issues efficiently.
- Collaborate closely with clients' customer care teams to ensure seamless communication.
- Address customer complaints and resolve them within the target timeframe.
Requirements:
The ideal candidate will have previous scheduling experience and excellent organisational skills. They must be able to work in a fast-paced environment and be able to maintain accurate records.
Working Hours:
Monday to Friday, 8am - 5pm.
Salary:
£26,000 - £32,000 per annum.
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