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Receptionist - Seymour Mews

2 months ago

London, Greater London, United Kingdom Savills Management Resources Full time
Job Summary

We are seeking a highly skilled and professional Receptionist to join our team at Savills Management Resources. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a positive experience for all visitors and tenants.

Key Responsibilities
  • Front Desk Operations
    • Ensure the reception area is clean, tidy, and welcoming at all times.
    • Manage visitor records and maintain accurate logs.
    • Provide assistance to visitors and tenants, including directing them to their desired location.
  • Customer Service
    • Offer a professional and courteous service to all visitors and tenants.
    • Respond to telephone and intercom inquiries in a timely and efficient manner.
    • Deal with queries and concerns in a professional and diplomatic manner.
  • Administrative Tasks
    • Manage the visitor management system and administer new users.
    • Complete log reports and maintain accurate records.
    • Assist with training of cover staff and maintain a professional working relationship with the team.
Requirements
  • Essential Skills
    • Excellent verbal and written communication skills.
    • General education to GCSE standard or equivalent.
    • Reliable, helpful, and well-presented.
    • Team player with strong customer service skills.
    • Pleasant telephone manner and efficiency in relaying messages.
  • Desirable Skills
    • Proficient in Microsoft applications, including Word, Excel, PowerPoint, and Outlook.
Working Hours and Salary

Working hours: 7am-4pm/10am-7pm

Salary: £29,820