Service Department Representative

3 weeks ago


West Byfleet, Surrey, United Kingdom Perfect Placement Full time

About Us:

At Perfect Placement, we pride ourselves on our commitment to excellence and our passion for delivering world-class service. Our team is dedicated to ensuring that every customer leaves our premises satisfied and that every vehicle is treated with the utmost care.

Job Summary:

We are seeking a highly skilled Service Advisor to join our busy Service Department in the Weybridge area. The successful candidate will provide exceptional customer service, work closely with our experienced technicians, and communicate effectively with customers to ensure their needs are met.

Key Responsibilities:

  • Provide exceptional customer service
  • Work closely with our experienced technicians to diagnose and repair vehicles
  • Communicate effectively with customers to ensure their needs are met
  • Upsell on service work and service plans

Requirements:

To succeed in this role, you will need:

  • A minimum of 1 year's experience as a Service Advisor
  • Excellent communication and interpersonal skills
  • Ability to upsell on service work and service plans
  • Familiarity with using Motor Dealership Database Software

What We Offer:

In addition to a competitive salary and benefits package, we offer:

  • A generous pension scheme
  • Life assurance
  • Company car scheme
  • Discounted servicing and repairs
  • Opportunities for personal development and career growth

Salary:

The successful candidate can expect a competitive salary of £35,000 - £37,000 Basic DOE, rising to £41,000 On Target Earnings.



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