Administrative Specialist
2 weeks ago
The RMS Administrator will be responsible for managing the Repair Management System, collaborating with technicians and suppliers, and providing exceptional administrative support. The successful candidate will have previous experience in an administrative role within a Technical/Repairs environment and be proficient in using Repair Management Systems.
Key Responsibilities:
• Serve as the main point of contact for all RMS-related inquiries and support requests.
• Maintain and update the Repair Management System database, ensuring accurate and timely entry of repair orders.
• Collaborate with technicians and suppliers to track progress, monitor repair status, and resolve any issues.
• Generate regular reports and analyse data to identify trends, identify areas for improvement, and make recommendations.
• Coordinate shipping and logistics for repaired equipment to customers or internal departments.
• Provide general administrative support such as answering phone calls and maintaining documentation.
Requirements:
• Previous experience in an administrative role within a Technical/Repairs environment.
• Proficient in using Repair Management Systems, with a strong understanding of database management.
• Exceptional organisational skills with keen attention to detail.
• Strong analytical and problem-solving abilities, with the ability to think critically and make accurate decisions.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively within a team environment.
Salary: £17.54 per hour.
About Adecco:
Adecco UK Limited is a disability-confident employer and a leading provider of temporary and permanent recruitment services.
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