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Business Process Improvement Specialist

4 weeks ago

Hampshire, United Kingdom TRIA Full time
Process Improvement Lead

TRIA is partnering with a market-leading organisation in Hampshire to find a Process Improvement Lead for an initial 6-month contract.

The organisation is embarking on a large-scale digital transformation programme to enhance customer experience through modern technology and processes.

The role will focus on improving processes and procedures, documenting the current 'As is' and future 'To be' state to enable a shift to more Agile/product-led ways of working.

Key responsibilities include:

  • Defining a new Digital Target Operating Model (TOM) with a focus on processes and procedures
  • Documenting 'As is' and 'To be' process flows using Visio
  • Leading process improvement initiatives to remove blockers and enable smoother delivery of developments
  • Engaging with senior stakeholders through workshop facilitation
  • Collaborating with cross-functional teams to drive process transformation

This is a fantastic opportunity to join an organisation at the early stages of a large-scale digital transformation.

The ideal candidate will have experience in large-scale digital transformation programmes, target operating model definition, and process improvement leadership.

They will also have strong stakeholder engagement and facilitation skills, as well as experience working in Agile/product-led environments.

This is a contract role with an initial 6-month duration, with the possibility of extension.