Optical Practice Manager

2 weeks ago


Shirley West, United Kingdom Health Care Personnel Full time
Job Title: Optical Manager

Main Responsibilities:

• Ensure practice efficiency and compliance with organisational procedures.
• Ensure total customer satisfaction with products and services.
• Be an effective leader, motivating, supporting, training and developing staff.
• Realise the full potential of the practice with regard to patient numbers and sales targets.
• Achieve maximum profitability.
• Be responsible for quality control in all areas.
• Manage stock control.
• Maintain exceptional standards of cleanliness and presentation throughout the practice.
• Be responsible for health and safety standards across the practice.
• Work with the Marketing Dept. to maximise marketing effectiveness at a local level.
• Drive cost efficiencies.
• Dispensing spectacles to prescriptions.

Personal Specification:

• Previous management experience would be desirable, or a proven track record of developing and supporting staff.
• Strong background in customer service.
• Experience of driving business performance such as sales, customer satisfaction and cost efficiencies.
• Strong leader, able to motivate and engage with staff at all levels.
• Excellent verbal and written communication skills.
• Ability to put the customer first and act in a professional manner in all situations, able to act with tact and discretion.
• Positive and outgoing.
• Flexibility – able to be flexible on days worked and provide cover to other practices.
• Well-presented and professional.
• Attention to detail.

Requirements:

• Optical Management: 1 year.
• Ability to commute/relocate: Shirley, West Midlands.

Benefits:

• Company events.
• Company pension.
• Employee discount.
• Private dental insurance.
• Private medical insurance.
• Sick pay.
• Store discount.


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