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Financial Wellbeing Advisor

1 month ago


Leeds, Leeds, United Kingdom Lowell Financial Ltd Full time
Your New Role

We are seeking an exceptional Customer Solutions Associate to join our contact centre team. As a key member of our team, you will be responsible for providing exceptional customer service, navigating complex customer journeys, and delivering tailored solutions that meet their needs.

The ideal candidate will have:
  • Demonstrable skills of supporting customers
  • To be a people person and have an empathetic ear.
  • Resilience and ability to work towards and exceed targets.
  • Enthusiasm, passion, and dedication to achieve business and personal goals.
  • Previous contact centre experience is desirable.
  • Experience working in a regulated environment is also desirable.


What We Offer

We offer a competitive salary of £23,540, depending on experience, as well as a range of benefits, including flexible benefits, life assurance, 28 days holiday plus public holidays, and more Our focus on sustainability, hybrid working, leadership development, and career progression makes working with us a rewarding experience. If you're passionate about making a difference in people's lives and are looking for a fulfilling career, we would love to hear from you.