Cloud Collaboration Specialist

3 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
Job Role

We are seeking a Cloud Collaboration Specialist to join our unified communication services team. The successful candidate will be responsible for managing all aspects of cloud-based collaboration systems, including messaging and file sharing.

Key Responsibilities:

  • Manage all changes to ensure operational stability and service excellence.
  • Oversee the work of technical engineers, ensuring timely completion of project work and small tasks.
  • Manage all incidents, problems, and changes in line with our ITIL framework, ensuring SLAs and KPIs are not breached.

Requirements:

  • Experience in cloud-based collaboration systems.
  • Excellent communication skills.
  • Team and project management experience.
  • Stakeholder management skills.

Estimated Salary: £55,000 - £75,000 per annum.

This role includes a comprehensive benefits package and eligibility for the Company's hybrid working from home policy.



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