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Senior IT Infrastructure Specialist

2 months ago

Liverpool, Liverpool, United Kingdom DCS Technology Full time
About the Role

We are seeking a highly skilled Senior IT Infrastructure Specialist to join our dedicated IT team at DCS Technology. As a key member of our team, you will play a crucial part in ensuring our systems run seamlessly, providing top-quality technical support to our employees, and driving efficiency through innovative IT solutions.

Key Responsibilities
  • Technical Support: Deliver expert assistance to end-users, addressing a wide range of IT issues with speed and precision.
  • Troubleshooting: Diagnose and resolve hardware and software problems, ensuring minimal disruption to our operations.
  • System Setup & Configuration: Handle the setup and configuration of computer systems (Both Hardware & Software), optimizing them for peak performance.
  • Process Design & Implementation: Craft and implement efficient processes, incorporating math and Linked Actions to enhance user experience and system reliability.
  • Automation: Introduce and maintain system automations to streamline operations and reduce manual interventions.
  • Development Projects: Participate in various development initiatives, contributing to the timely delivery of business-critical projects whilst reviewing and testing all development work completed and providing personal input and ideas to achieve reliable results.
Requirements

To be successful in this role, you will need to have a strong background in IT infrastructure, excellent problem-solving skills, and the ability to work effectively in a team environment.