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Front of House Team Member
1 month ago
As a Front of House Team Member, you will play a key role in delivering exceptional customer experiences in our pubs.
Your primary responsibility will be to provide a heartfelt and memorable experience for every customer who walks through our doors.
To achieve this, you will be required to know the menu inside out, offering recommendations to customers, greet and serve food, and look after our customers whilst they dine with us.
You will also assist the bar in preparing drinks that meet our high standards and customer expectations. Maintaining a safe, legal, and clean environment is essential, and you will be responsible for ensuring that the front of house area is always up to our high standards.
To succeed in this role, you will need to have a great eye for detail, a passion for giving great service, and a positive can-do attitude.
What We Offer
- A competitive salary and pension contribution
- The chance to further your career across our well-known brands
- Discounts on food and drink for you and your loved ones
- Free employee assistance program
- Wage Stream – access your wage before payday
- Retail discounts
What You'll Bring
- A willingness to learn and expand your skills
- A positive can-do attitude and be a real team player
- A passion for giving great service and making sure every customer receives a warm welcome
- A great eye for detail, making sure every pint is poured to perfection
- The ability to work weekends to fill in when there is a shift shortage
Qualifications
- Must be able to maintain high standards of cleanliness
- Bar experience
- Must be able to take initiative to see things that need to be done and do them