Housing Disrepair Claims Specialist

2 weeks ago


Manchester, United Kingdom Jobbankentrepreneur Full time

Job Description:

We are seeking a highly skilled and organized individual to join our team as a Housing Disrepair Claims Specialist at Jobbankentrepreneur. The successful candidate will be responsible for maintaining a basic caseload of Housing Disrepair Pre Lit/Litigated cases.

Key Responsibilities:

  • Comply with the case management system and maintain its accuracy.
  • Meet all key dates, including court directions, limitation, and hearing dates.
  • Maintain a proactive approach to task management.
  • Identify complications within the caseload and refer to the team leader immediately.
  • Assess liability and make an initial assessment of special damages.
  • Contact clients by telephone and maintain regular contact as required.
  • Demonstrate ability to work under deadlines and be self-sufficient.
  • Achieve financial and administrative targets as set by the team leader.
  • Show flexibility in working hours and demonstrate commercial awareness.
  • Work effectively as part of a team while maintaining responsibility for the caseload.
  • Comply with Lexcel and client service standards.
  • Demonstrate IT literacy using internal and external systems.
  • Show effective planning, organization, and decision-making skills.
  • Assess liability under supervision.
  • Ensure appropriate communication methods for case progression.

Main Tasks:

  • Comply with Pre Action Protocol for Housing Disrepair Claims.
  • Assess liability and review RIC's report.
  • Draft court documents and issue Part 7 proceedings.
  • Comply with court directions and monitor limitation.
  • Review medical reports and deal with incoming emails.
  • Work on individual caseloads using Proclaim effectively.
  • Chase relevant parties for information to progress claims.
  • Work within firm's SLA's.

Salary: £30,000 - £40,000 per annum

Location: Flexible remote working options available



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