Mobile Vehicle Technician

2 weeks ago

Tunbridge Wells, Kent, United Kingdom Microlise Full time
About the Role

We are seeking a highly skilled Mobile Vehicle Technician to join our team at Microlise. As a Technical Hardware Engineer, you will be responsible for providing continued support to our growing customer base in the Royal Tunbridge Wells area.

Key Responsibilities
  • Timely visits to customer sites to undertake the installation, service, and support of Microlise products
  • Completing survey visits and identifying suitable solutions
  • Completing QA visits on Microlise products and peripherals in customer assets
  • Inventory management
  • Responsible for the upkeep and safety of your vehicle and all provided tools/equipment
  • Liaise with customers at all levels
  • Provide support to your peers and contractor resource where required
  • Ensure administration is concise, accurate and professional
  • Adhere to all internal process and procedures
  • Report on statistical information when required
Requirements
  • Demonstrable experience in a similar role; auto electrics and/or telematics
  • Full UK Driving Licence
  • Experience of working to Service Level Agreements and Operational Schedules
  • Understanding of vehicle wiring diagrams and ability to interpret these
  • Evidence of strong customer service skills with a professional approach
  • Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
  • Be able to work autonomously, solve problems independently and adhere to agreed processes
  • Take pride in what you do ensuring quality and accuracy
  • Valid Passport for travel
Working Pattern

Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage.

This is a field-based role covering the Royal Tunbridge Wells area, however our Head Office is based in Nottingham and you will be required to visit Head Office on an ad-hoc basis in line with business needs.

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