Customer Service Representative
3 days ago
About the Role
We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our fantastic team at Tenpin. As a key member of our team, you will be responsible for delivering an outstanding experience for our customers, ensuring their visit is enjoyable and memorable.
Key Responsibilities
- Provide exceptional customer service, responding to customer queries and concerns in a professional and friendly manner.
- Manage customer bookings, ensuring a smooth and efficient experience.
- Identify and capitalize on sales opportunities, promoting our services and products to customers.
- Host individuals and parties, creating a welcoming and engaging atmosphere.
- Maintain a clean and tidy environment, adhering to health and safety standards.
- Prepare and serve food and drinks, ensuring high-quality standards.
Requirements
- Confidence, energy, and a positive attitude, with a strong desire to work in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Flexibility to work varied shifts, including evenings and weekends.
- Ability to multitask, prioritize tasks, and work efficiently in a dynamic environment.
What We Offer
- A fun and supportive work environment, with opportunities for career development and growth.
- A competitive salary and benefits package, including Tenpin Treats, free bowling, and enhanced maternity and paternity leave.
- Opportunities to work with a dynamic and successful company, with a strong focus on customer satisfaction and employee well-being.
How to Apply
If you are a motivated and enthusiastic individual, with a passion for delivering exceptional customer service, we would love to hear from you. Please click apply and complete the short application process.
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