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Business Systems Analyst
2 months ago
Protect Group is seeking a detail-oriented and proactive Business Analyst to join their team. As a Business Analyst, you will play a crucial role in analyzing business needs, gathering requirements, and providing insights that drive strategic decisions.
Key Responsibilities:
- Gather and document business requirements for new projects and enhancements.
- Analyze data and metrics to identify trends, insights, and opportunities for process improvement.
- Assess current processes and workflows, recommending solutions to increase efficiency and effectiveness.
- Communicate with stakeholders to ensure clear and consistent communication throughout the project lifecycle.
- Develop and maintain detailed documentation, including business requirement documents (BRDs), use cases, process flows, and functional specifications.
- Test and validate solutions to ensure they meet business needs and quality standards.
- Provide training and support to end-users, ensuring they understand new systems and processes.
Requirements:
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- 5 years of experience as a Business Analyst or in a related role.
- Proficiency in data analysis tools (e.g., Excel, SQL) and project management software (e.g., JIRA, Trello).
- Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.
- Excellent verbal and written communication skills, with the ability to communicate technical concepts to non-technical stakeholders.
About Protect Group:
Protect Group is a dynamic company that specializes in enhancing customer experience and generating additional revenue for businesses through their innovative technology solutions. With a presence in 12 global offices, they serve over 400 business partners across 75+ countries.
As a Business Analyst at Protect Group, you will have the opportunity to work with a talented team of individuals who are passionate about what they do. You will be responsible for analyzing business needs, gathering requirements, and providing insights that drive strategic decisions.
Protect Group offers a competitive salary and a range of benefits, including a Company Apple MacBook and flexible work hours. If you are a detail-oriented and proactive individual who is passionate about business analysis, we encourage you to apply for this exciting opportunity.
